What does the Digital Experience Monitor (DEM) feature provide?

The Digital Experience Monitor (DEM) feature is designed to offer comprehensive insights into the performance and accessibility of cloud-based services. By providing end-to-end network visibility from all FortiSASE security Points of Presence (PoPs) to a specific SaaS application, it allows administrators to monitor the health and performance of critical applications in real-time. This capability ensures that organizations can identify performance issues quickly, understand user experience, and troubleshoot connectivity problems effectively.

This monitoring encompasses various factors such as latency, availability, and the overall user experience with specific applications. Such visibility is crucial, especially in environments where multiple applications are in use, and it supports proactive management to ensure reliable access to SaaS resources. By pinpointing exactly where issues may arise along the network path, organizations can make informed decisions about optimizing their network configurations and addressing any potential disruptions to user experience.